Samsung RF28R7351SR — Refrigerator

General Refrigerator Guide

Quick maintenance guide

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Quick Specs

Typical Capacity	20–28 cu. ft.
Voltage	120 V
Amperage	6–15 A
Annual Energy Use (ENERGY STAR)	400–600 kWh
Recommended Temperature	35–38 °F
Recommended Freezer Temperature	0 °F

Maintenance Schedule

Task	How Often	Difficulty	Est. Time
Clean condenser coils	Every 6–12 months	Easy	15–20 minutes
Replace water filter	Every 6 months	Easy	5 minutes
Clean door gaskets	Every 3 months	Easy	10 minutes
Defrost freezer (manual defrost models)	When ice exceeds ¼ inch	Medium	2–4 hours
Check and clear drain line	Yearly	Easy	10 minutes
Level the refrigerator	As needed	Easy	10 minutes
Clean interior shelves and bins	Monthly	Easy	20 minutes

Troubleshooting

Refrigerator not cooling

Cause: Dirty condenser coils, faulty thermostat, or blocked vents

Solution: Clean condenser coils, verify thermostat setting, and ensure air vents are not blocked by food items.

Ice maker not producing ice

Cause: Water supply issue, frozen fill tube, or faulty inlet valve

Solution: Check that the water supply valve is open, inspect the fill tube for ice blockage, and verify the water inlet valve.

Water leaking on floor

Cause: Clogged defrost drain or loose water supply line

Solution: Clear the defrost drain with warm water, and check the water supply connection for leaks.

Unusual noises

Cause: Condenser fan obstruction, evaporator fan issue, or normal compressor cycling

Solution: Check for objects near the condenser fan, inspect the evaporator fan blade, and ensure the unit is level.

Frost buildup in freezer

Cause: Door seal not sealing properly, frequent door opening, or defrost system failure

Solution: Inspect and clean the door gasket, minimize door openings, and check the defrost heater and timer.

Reset Procedures

General Reset

Unplug the refrigerator from the wall outlet.
Wait 5 minutes.
Plug the refrigerator back in.
Allow 24 hours for the unit to reach the set temperature.

Ice Maker Reset

Locate the ice maker on/off switch or arm.
Turn the ice maker off.
Wait 30 seconds.
Turn the ice maker back on.
Wait 24 hours for a full ice cycle.

Safety Warnings

Never use sharp objects to remove ice buildup — this can puncture refrigerant lines and release hazardous chemicals.

Call a professional

Ensure the refrigerator has adequate ventilation clearance (typically 1 inch on each side and top) to prevent overheating.

Always unplug the unit before cleaning condenser coils or performing any internal maintenance.

Videos

Replacing Ice Maker DA97-15217D on Samsung RF28R7351SR | Quick Fix!

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How to Force Defrost Samsung RF28R7351

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The Appliance Guru

This guide contains general maintenance information for Refrigerator appliances. For model-specific instructions, consult your owner's manual.

This guide is provided for informational purposes only. Always consult your official owner's manual before performing maintenance. HomeBase is not responsible for any damage resulting from the use of this information.

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