Bosch SHPM88Z75N — Dishwasher

Quick maintenance guide

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Quick Specs

Model Numbers	SHP87PZ55N, SHX87PZ5N, SHXM88Z75N, SHPM88Z75N, SHVM88Z73N, SHPM78Z5N, SHP878ZDN, SHXM78Z5N, SHVM78Z53N, SHX878ZD*N, SHV878ZD3N
Maximum Altitude	13,000 ft (4,000 meters)
Place Settings	12 place settings
Maximum Plate Diameter	12.6 in (32 cm)
Water Supply Connection	Hot water recommended
Power Supply	120V

Maintenance Schedule

Task	How Often	Difficulty	Est. Time
Clean filter system	3 times a year if you rinse before loading; 4 times a year if you only scrape before loading; 6 times a year if you do not rinse or scrape before loading; 12 times a year if you have hard water	Easy	15-30 minutes
Check spray arms for grease and limescale deposits	As needed or after heavy soil loads	Easy	10-15 minutes
Clean door seal	Regularly	Easy	5-10 minutes
Clean outer edges of inside door panel	Regularly	Easy	5-10 minutes
Wipe front of appliance	Regularly	Easy	5 minutes
Check and clean drain pump	As needed if standing water is present	Medium	20-30 minutes
Run dishwasher cleaner cycle	Every few months for hard water areas	Easy	Cycle dependent

Filters & Parts

Filter System - Large Object Trap

Part #Not specified

Filter System - Flat Fine Filter

Part #Not specified

Filter System - Micro Filter

Part #Not specified

Rinse Aid Dispenser

Part #Not specified

Detergent Dispenser

Part #Not specified

Upper Spray Arm

Part #Not specified

Lower Spray Arm

Part #Not specified

Door Seal

Part #Not specified

Drain Pump Cover

Part #Not specified

Upper Rack with RackMatic

Part #Not specified

Lower Rack

Part #Not specified

Third Rack

Part #Not specified

Silverware Basket

Part #Not specified

Water Supply Hose

Part #Not specified

Error Codes

Code	Meaning	Fix
`Water Tap indicator lights up`	Problem with water supply is detected	Check water supply hose for kinks, ensure water supply line is not clogged, verify water supply is turned on, check if previous wash cycle was completed or current wash cycle was interrupted
`Display does not illuminate`	Fuse may have been blown or circuit breaker tripped, or door not closed or latched	Check the fuse or circuit breaker box and replace fuse or reset breaker if necessary, ensure door is properly latched and completely closed
`Dishwasher does not start`	Door may be ajar, no power to dishwasher, delay start or child lock may be activated, water supply may not be turned on	Close door securely until latch clicks, check power supply and fuse/breaker, reset delay start or child lock functions, turn on water supply

Troubleshooting

Dishwasher does not start

Cause: Door may be ajar or not properly latched

Solution: Close door securely until door latch clicks

Dishwasher does not start

Cause: No power to the dishwasher

Solution: Replace blown fuse or reset tripped circuit breaker. Plug power cord into outlet securely. Press the on/off button to turn the dishwasher on.

Dishwasher does not start

Cause: Previous wash cycle may not have finished or dishwasher hasn't been reset

Solution: Reset the dishwasher by pressing and holding the START button for at least three seconds

Dishwasher does not start

Cause: Delay start or Child lock may be activated

Solution: Reset Delay start or Child lock functions

Dishwasher does not start

Cause: Water supply may not be turned on or connected

Solution: Check and turn on water supply

Wash cycle won't resume after door was opened and closed

Cause: The door has been open for more than 4 seconds after pressing the Start button

Solution: Press Start button again and close the dishwasher door within 4 seconds

Dishwasher runs a long time

Cause: Incoming water is not warm enough

Solution: Before starting a cycle, run hot water faucet at the sink closest to the dishwasher

Dishwasher runs a long time

Cause: Cycle time depends on wash cycle chosen and amount of soil on dishes

Solution: Scrape food off of dishes and use less intensive wash cycles

Dishwasher runs a long time

Cause: Rinse aid dispenser is empty or setting is 0

Solution: Add rinse aid and change rinse aid setting depending on water hardness

Dishwasher runs a long time

Cause: Dishwasher is connected to cold water supply

Solution: Connect dishwasher to hot water supply

Dishes aren't clean enough

Cause: Spray arms are blocked or misaligned

Solution: Make sure spray arms can rotate freely

Dishes aren't clean enough

Cause: Little or no water spray due to clogged spray arm nozzle

Solution: Clean out spray arm nozzles and filters of all debris and obstructions

Dishes aren't clean enough

Cause: Little or no water spray due to clogged or misaligned filters

Solution: Clean filters and make sure they're installed correctly

Dishes aren't clean enough

Cause: Dishes are nested or placed too closely together

Solution: Space dishes apart so spray jets can reach the surface of the dishes and dishes don't contact each other

Dishes aren't clean enough

Cause: Improper or ineffective wash cycle or detergent used

Solution: Choose a more intensive wash cycle and use appropriate dishwasher detergents

May require a professional

Dishes aren't clean enough

Cause: Detergent is made less effective due to hard water

Solution: Install a water softener and choose a more intensive wash cycle

Removable spots or streaks on glasses and silverware

Cause: Too much rinse aid causes streaks and too little causes spots

Solution: Add rinse aid and check rinse aid setting (recommended setting 4-5)

May require a professional

Removable spots or streaks on glasses and silverware

Cause: Mineral deposits from hard water

Solution: Install a water softener

Removable spots or streaks on glasses and silverware

Cause: Water from top or upper rack dripped on racks below

Solution: Unload lower rack first, upper rack second and top rack last

Dishes not dry

Cause: Rinse aid dispenser is empty or incorrect rinse aid amount is set

Solution: Add rinse aid or adjust setting - use of rinse agent improves drying, use the Auto cycle, use the Sanitize option

Dishes not dry

Cause: Extra Dry heat option not chosen

Solution: Activate Extra Dry heat option

Dishes not dry

Cause: Water collected in depressions on the dishes and silverware

Solution: Arrange dishes in upper rack to slope so water can drain

Dishes not dry

Cause: Door was opened or dishes removed before wash cycle was completed

Solution: Wait until wash cycle ends before opening door or removing dishes

Dishes not dry

Cause: Plastics don't absorb heat like cutlery or china and don't dry as well

Solution: Use more intensive wash cycles with hotter rinse water or activate Extra Dry heat option

Dishes not dry

Cause: Silverware not arranged properly

Solution: Arrange silverware properly and separate them so they don't contact each other

Odor

Cause: Food debris in the dishwasher sump and door seal

Solution: Clean sump filters, sump and door seal as needed

Odor

Cause: Food debris left on dishes too long

Solution: Run dishwasher more frequently

Odor

Cause: Not using rinse aid or using improper detergent

Solution: Use rinse aid and the proper detergent

Odor

Cause: Residual standing water in the sump

Solution: Make sure previous wash cycle has finished

May require a professional

Odor

Cause: Drain line is clogged or drain hose is kinked, clogged or blocked

Solution: Unclog drain line or replace drain hose. Be sure drain hose is installed with high-loop. If odor persists, run Normal/Regular cycle and place 8 oz. cup of distilled white vinegar solution on the upper rack then finish the cycle

May require a professional

Dishwasher isn't filling with water or 'Check water supply' display occurs

Cause: Water supply hose is kinked

Solution: Install new supply hose (without kinks)

Dishwasher isn't filling with water or 'Check water supply' display occurs

Cause: Previous wash cycle was not completed or current wash cycle was interrupted

Solution: Complete wash cycle or reset dishwasher

Dishwasher isn't filling with water or 'Check water supply' display occurs

Cause: Delay start or Child lock may be activated

Solution: Reset Delay start or Child lock functions

May require a professional

Dishwasher isn't filling with water or 'Check water supply' display occurs

Cause: Water supply line is clogged

Solution: Unclog water line

Dishwasher isn't filling with water or 'Check water supply' display occurs

Cause: Water supply was turned off

Solution: Turn on water supply

Fascia panel is discolored or scratched

Cause: Panel was cleaned with bleach-based wipes or abrasive cleaners/cleaning pads

Solution: Use mild detergents with soft damp cloth

Noise from dishes rattling or water striking tub walls

Cause: Dishes weren't loaded properly

Solution: Load dishes properly into racks

Noise from dishes rattling or water striking tub walls

Cause: Light dishes or lightly loaded racks allow dishes to move

Solution: Load more dishes or distribute dishes more evenly/securely in the dishwasher

Water leaks from tub or from around door

Cause: Suds from using the wrong detergent or overfilling/spilling rinse aid

Solution: Use appropriate dishwasher detergent, don't overfill rinse aid, clean any spilled rinse aid. If suds persist, add one tablespoon of vegetable oil and run the desired cycle.

Water leaks from tub or from around door

Cause: Door seal was misaligned or pulled from its track

Solution: Make sure the door seal is securely inserted into its track

Water leaks from tub or from around door

Cause: Condensation vent is blocked

Solution: Clean out vent and move tall items like trays away from the vent

May require a professional

Water leaks from tub or from around door

Cause: Improper installation

Solution: Have an authorized service professional remount the dishwasher

White limescale on dishes, tub, racks or door

Cause: White residue coats dishwasher interior from hard water deposits

Solution: Use a dishwasher cleaner every few months. If dishwasher has a water softener, increase the setting.

White limescale on dishes, tub, racks or door

Cause: Hard water kept 3 in 1 detergent or Eco detergent from being effective

Solution: Use separate dishwasher detergent, rinse aid and dishwasher softener salt if dishwasher has a softener

White limescale on dishes, tub, racks or door

Cause: Under dosing of detergent

Solution: Use more detergent or change to a more effective detergent

White limescale on dishes, tub, racks or door

Cause: Rinse temperature is too low

Solution: Select more intensive wash cycles with higher washing temperatures

Detergent dispenser cover will not shut

Cause: Cover guides are blocked by sticky detergent residue

Solution: Remove detergent residue

Unable to select desired cycle

Cause: Previous cycle not finished

Solution: Wait for previous cycle to finish or reset the dishwasher

Touch sensitive keys not activating easily or activating without being touched

Cause: Water or other liquid on the surface

Solution: Wipe the fascia with a soft, dry cloth when possible. If you must use a damp cloth to clean, dry immediately. Never pour water on the controls.

Touch sensitive keys not activating easily or activating without being touched

Cause: Touch keys not being activated properly

Solution: Press the center of the touch key with the flat area of your fingertip. A beep will sound to indicate that the selection has been made.

Reset Procedures

Terminating the wash cycle (Reset)

Press and hold Start button for approximately 3 seconds until the display reads 0:01
Wait about 1 minute while the dishwasher drains
Press On/Off button
You may now power the dishwasher back on and begin a new cycle if desired

Cancel Delay Start

Open the door and press the Delay button until 0:00 is indicated on the digital display
Press the Start button to save setting

Reset Delay Start Function

Open the door and press the On/Off button
Press the Delay button from the wash cycle options until the displayed time corresponds with your requirements
Press the Start button to activate Delay start

Safety Warnings

Hydrogen gas may be produced in a hot water system that has not been used for two weeks or more. Hydrogen gas is explosive. Before using a dishwasher that is connected to a hot water system that has been unused for two weeks or longer, turn on all hot water faucets and let the water flow from each for several minutes. Do not smoke or use an open flame during this time.

Call a professional

When cleaning your dishwasher with any cleaning agent, remove all cookware, utensils or any foreign material from inside. Some cleaning agents are highly acidic and/or caustic alkaline, which can cause hydrogen gas to form if aluminum material is also inside the dishwasher tub. Hydrogen gas is explosive.

Call a professional

Never use harsh chemicals to clean your dishwasher. Some bleach-based products can damage your dishwasher and may present health hazards.

This appliance must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current.

Call a professional

Electrical shock or fire could result if the electrical supply for the dishwasher is incorrectly installed or if the dishwasher has been improperly grounded. Do not use the dishwasher unless you are certain the electrical supply has been correctly installed and the dishwasher has been properly grounded.

Call a professional

Misuse of the dishwasher can result in serious injury or death. Do not use the dishwasher in any way not covered in this manual or for any purpose other than those explained in the following pages.

Call a professional

Severe injury and/or product damage could result from the use of unauthorized service technicians or non-original replacement parts. All repairs must be performed by an authorized service technician using only original equipment factory replacement parts.

Load knives and other sharp utensils with their HANDLES UP to reduce the risk of cut-type injuries when loading items to be washed.

Do not wash plastic items unless they are marked 'dishwasher safe' or the equivalent.

Do not operate your dishwasher unless all enclosure panels are in place.

Do not tamper with or override controls and interlocks.

Do not abuse, sit or stand on the door or dish racks of the dishwasher.

To avoid risk of injury, always use caution when opening the door during or following a wash cycle as hot water or steam may escape. Do not fully open the door until water noises have stopped and steam has subsided.

To reduce risk of injury, do not allow children to play in or on the dishwasher.

When children become old enough to operate the appliance, it is the responsibility of the parents/legal guardians to ensure the children are instructed in safe practices by qualified persons.

Do not allow wet areas to remain around or under the dishwasher to avoid floor damage and possible mold growth.

Do not allow water to remain in your dishwasher systems through extended periods of freezing temperatures. Freezing temperatures can damage the water fill valve and potentially other components of your dishwasher.

Never use steam cleaning products to clean your dishwasher. The manufacturer will not be liable for the possible damages or consequences.

Bleach-based wipes can cause stainless-steel doors and tubs to rust.

Using harsh chemicals (e.g. bleach), abrasive cleaners, scouring pads (metal or plastic), or abrasive cloths/paper towels can damage your dishwasher's exterior door panel, fascia panel and buttons.

To avoid dishwasher damage, do not load the dishwasher with paper products, plastic bags, packing materials or anything other than normal, dishwasher safe dishware and kitchenware.

To avoid oversudsing or clogging, do not overfill the rinse aid dispenser.

Do not fill the rinse aid dispenser with detergent. Doing so will damage the dishwasher.

Using no rinse aid or setting the dispenser to OFF may result in longer cycle times consuming more energy and water. The higher temperatures and longer cycle times can damage fine china or glassware.

Dishes can be very hot immediately after cycle ends. Open the door slightly and allow dishes to cool for a few minutes before unloading.

The sharp points and edges of knives and other sharp utensils can cause serious injury. Load knives and other sharp utensils with edges down. Do not allow children to handle or play near knives and sharp utensils.

Call a professional

Use caution when removing parts for cleaning as some debris may be sharp.

Expansion (overpressure) may cause the appliance door to open and/or water to escape! If the door was opened on an appliance which has a hot water connection or is heated, always leave the door ajar for several minutes and then close.

NSF/ANSI 184 Certified residential dishwashers are not intended for licensed food establishments.

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