Whirlpool WRMC5036R — French Door Bottom Mount Refrigerator

Quick maintenance guide

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Quick Specs

Model Number	WRMC5036R
Width	36 inches
Height	70.19 inches
Depth	30.5 inches
Electrical Supply	115 V, 60 Hz AC-only 15 A or 20 A fused, grounded
Water Pressure Required	20-145 psi
Operating Temperature Range	50-110 °F
Optimal Room Temperature	60-90 °F
Water Filter Capacity	200 Gallons
Ice Production Rate	3 lbs per 24 hours

Maintenance Schedule

Task	How Often	Difficulty	Est. Time
Clean refrigerator interior sections	about once a month	Easy	30 minutes
Clean condenser	every 6 months in greasy/dusty environments or with significant pet traffic	Medium	1 hour
Replace water filter	at least every 6 months	Easy	15 minutes
Replace Produce Preserver pouches	every 6 months	Easy	10 minutes
Clean ice dispenser chute and storage bin	every 2 weeks if ice not dispensed regularly	Easy	20 minutes
Wipe down exterior surfaces	as needed	Easy	15 minutes
Flush water system	after connecting to water source or replacing filter	Easy	30 minutes

Filters & Parts

Water Filter

Part #EDRARXD1/EDRARXD1B/W11536439/WHRARXD1/WHRARXD1B/KADARXD1/KADARXD1B/MAYARXD1/MAYARXD1B/W11486187

Produce Preserver Replacement Pouches

Part #W10346771A/FRESH1

Produce Preserver Housing

Part #W10346771

PEX Tubing (7 ft jacketed)

Part #W10505928RP

PEX Tubing (5 ft)

Part #8212547RP

PEX Tubing (25 ft)

Part #W10267701RP

Troubleshooting

The Refrigerator will not Operate

Cause: Power cord unplugged, outlet not working, blown fuse, circuit breaker tripped, controls off, or refrigerator defrosting

Solution: Plug into grounded outlet, test outlet with lamp, replace fuse or reset circuit breaker, turn controls on, or recheck in 45 minutes if defrosting

The Motor Seems to Run too Much

Cause: High-efficiency compressor and fans, warm room temperature, large food load, doors opened often, or doors left open

Solution: This is normal operation. Close doors more frequently and minimize door openings.

If the Refrigerator is Noisy

Cause: Normal operational sounds including buzzing, pulsating, rattling, sizzling/gurgling, popping, water running, creaking, or banging

Solution: These are normal sounds. If banging occurs during ice/water dispenser operation, a water hammer arrestor may be required.

There is no Audible Door Open Alarm

Cause: Door has been open less than 10 minutes

Solution: Door open alarm only sounds if door is left open for more than 10 minutes. Audible alarm sounds first time, subsequent alarms only flash.

The Doors will not Close Completely

Cause: Door blocked by food packages or bins/shelves out of position

Solution: Move food packages away from door and push bins/shelves back into correct position

The Doors are Difficult to Open

Cause: Gaskets dirty or sticky

Solution: Clean gaskets with mild soap and warm water

The Lights Do not Work

Cause: Refrigerator in Sabbath mode or door open for more than 10 minutes

Solution: Exit Sabbath mode or ensure door is closed for lights to activate

May require a professional

Temperature is Too Warm

Cause: New installation, doors opened often or left open, large food load added, controls not set correctly, refrigerator not cooling, or air vents blocked

Solution: Allow 24 hours after installation, minimize door openings, wait several hours for cooling, adjust controls colder, reset refrigerator by turning off and on, or remove items blocking air vents

There is Interior Moisture Buildup

Cause: Humid room conditions or doors opened often or left open

Solution: Minimize door openings and keep doors fully closed. Some moisture buildup is normal.

The Ice Maker is Not Producing Ice or not Enough Ice

Cause: Water supply not connected or shut-off valve off, kinked water line, ice maker not turned on, new installation, large amount of ice recently removed, ice cube jammed, or reverse osmosis system reducing water pressure

Solution: Connect water supply and turn shut-off valve fully open, straighten water line, turn ice maker on, wait 24-72 hours for new installation, wait 24 hours after removing large amount of ice, remove jammed ice with plastic utensil, or check water pressure requirements for reverse osmosis systems

May require a professional

The Ice Cubes are Hollow or Small

Cause: Low water pressure indicated, water shut-off valve not fully open, kinked water line, or reverse osmosis system reducing water pressure

Solution: Turn water shut-off valve fully open, straighten water line, check water pressure requirements, or call licensed plumber to check water pressure

Ice is Sticking Together in the Ice Storage Bin

Cause: Frost on top of storage bin from normal door opening/closing or ice not dispensed frequently

Solution: Empty and clean ice storage bin as needed. This is normal behavior.

Off-Taste, Odor or Gray Color in the Ice

Cause: New plumbing connections, ice stored too long, odor transfer from food, minerals in water, or water filter needs flushing

Solution: Allow time for new plumbing to clear, discard old ice and wash bin, use airtight moisture-proof food packaging, install water filter for minerals, or flush water filtration system

The Ice Dispenser Will Not Operate Properly

Cause: Freezer door not closed completely, ice bin not installed correctly, new installation, ice stuck in delivery chute, wrong ice added, or ice melted around auger

Solution: Close freezer door firmly, ensure ice bin is firmly in position, wait 24-72 hours for new installation, clear delivery chute with plastic utensil, use only ice from current ice maker, empty container and use warm water to melt ice if necessary, or change ice button from crushed to cubed

May require a professional

The Water Dispenser will not Operate Properly

Cause: Freezer door not closed, water supply not connected or shut-off valve off, low water pressure, kinked water line, new installation, clogged or incorrectly installed filter, or reverse osmosis system reducing water pressure

Solution: Close freezer door firmly, connect water supply and turn shut-off valve fully open, verify water pressure is at least 30 psi, straighten water line, flush water system for new installation, check water filter installation, or address reverse osmosis system water pressure requirements

Water is Leaking from the Dispenser

Cause: Glass not held under dispenser long enough or new installation/recently changed filter

Solution: Hold glass under dispenser for 2-3 seconds after releasing lever, or flush water system after new installation or filter change. One or two drops after dispensing is normal.

The Dispenser Water is not Cool Enough

Cause: New installation, recently dispensed large amount of water, water not recently dispensed, or refrigerator not connected to cold water pipe

Solution: Allow 24 hours after installation for water to cool, wait 24 hours after dispensing large amounts, discard first glass of water, or ensure connected to cold water supply pipe

Reset Procedures

Water Filter Status Reset - Style 1 (Side Door Panel)

Press Pantry and Control Lock buttons simultaneously for 3 seconds

Water Filter Status Reset - Style 2 (Front Door Panel)

Press Freezer and Drawer buttons simultaneously for 3 seconds (Whirlpool models)
OR
Press Control Lock and Measure Fill buttons simultaneously for 3 seconds (KitchenAid and JennAir models)

Sound Notifications Toggle

Press and hold Cubed Ice and Crushed Ice buttons simultaneously for 3 seconds (Whirlpool models)
OR
Press and hold Cubed Ice and Mode buttons simultaneously for 3 seconds (KitchenAid/JennAir models)

Water Dispense Volume Unit Change

Press and hold Mode button and Refrigerator button simultaneously for 3 seconds (Whirlpool models)
OR
Press and hold Mode button and Crushed Ice button simultaneously for 3 seconds (KitchenAid/JennAir models)

Temperature Unit Change (Fahrenheit to Celsius)

Press and hold Freezer button and Mode button simultaneously for 3 seconds (Whirlpool models)
OR
Tap the °C-°F button on door control panel (KitchenAid/JennAir models)

Showroom Mode Toggle

Press and hold Freezer button and Refrigerator button simultaneously for 3 seconds (Whirlpool models)
OR
Press and hold Control Lock button and Mode button simultaneously for 3 seconds (KitchenAid/JennAir models)

Sabbath Mode Activation

Press the Sabbath button on dispensing or internal controls and hold for 3 seconds
Press the Sabbath button again for 3 seconds to turn OFF Sabbath Mode
NOTE: If power outage occurs while in Sabbath Mode, appliance will remain in Sabbath Mode when power returns

In-Door Ice Maker On/Off

Press and hold Water dispense button and Refrigerator button simultaneously for 3 seconds (Whirlpool models)
OR
Press and hold Cubed Ice button and Crushed Ice button simultaneously for 3 seconds (KitchenAid/JennAir models)

Auto Light Feature Toggle (Door In Door)

Press and hold Drawer button for 3 seconds
Check Auto light indicator: RED means feature is OFF, no red light means feature is ON

Calibrate Measured Fill

Flush the water system before calibration
Place measuring cup on dispenser tray in center, in front of water dispenser paddle
Press and hold water cup icon button or Measure Fill button for 3 seconds
System enters calibration mode with Calibration icon illuminated
Press and release water dispenser paddle to dispense water to cup fill line
When 1 cup is dispensed correctly, press water cup icon or Measure Fill button to confirm
Icons turn off and display returns to home screen

Safety Warnings

Explosion Hazard - Risk of Fire or Explosion due to Flammable Refrigerant Used. Do Not Use Mechanical Devices to Defrost Refrigerator. Do Not Puncture Refrigerant Tubing.

Call a professional

Electrical Shock Hazard - Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord.

Call a professional

Tip Over Hazard - Refrigerator is top heavy and tips easily when not completely installed. Keep doors taped closed until refrigerator is completely installed. Use two or more people to move and install refrigerator.

Call a professional

Excessive Weight Hazard - Use two or more people to move and install or uninstall appliance, or lift appliance doors.

Risk of Child Entrapment and Suffocation - Before disposing of old refrigerator, remove doors or lid and leave shelves in place so children cannot easily climb inside.

Call a professional

Risk of Fire or Explosion - Keep flammable materials and vapors, such as gasoline, away from appliance. Use nonflammable cleaner.

Call a professional

Cut Hazard - Use a sturdy glass when dispensing ice.

Explosion Hazard - Risk of Fire or Explosion due to Puncture of Refrigerant Tubing during condenser cleaning. Follow Handling Instructions Carefully.

Call a professional

Irritant Hazard for Produce Preserver - May irritate eyes and skin. Dangerous fumes form when mixed with other products containing ammonia, bleach, or acids. Do not breathe dust. Keep out of reach of children. If swallowed, call Poison Control Center. If in eyes, rinse with water for 15 minutes. If on skin, rinse with water.

Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.

Call a professional

Do not use replacement parts that have not been recommended by the manufacturer.

Do not damage the refrigerant circuit.

Call a professional

Keep ventilation openings clear of obstruction to prevent fire hazard.

Connect to potable water supply only. Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection.

Water supply cord damage hazard - If power supply cord is damaged, it must be replaced by manufacturer, service agent, or similarly qualified person to avoid hazard.

Call a professional

Do not use piercing-type or 3/16 inch saddle valve which reduces water flow and clogs more easily.

Install tubing only in areas where temperatures will remain above freezing to prevent water line freeze damage.

Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance.

When positioning the appliance, ensure the supply cord is not trapped or damaged.

Children should be supervised to ensure they do not play with the appliance.

This appliance is not intended for use by persons with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless supervised or instructed by person responsible for their safety.

Refrigerants must be evacuated by a licensed, EPA-certified refrigerant technician in accordance with established procedures for proper disposal.

Do not allow stainless steel cleaner and polish to come into contact with plastic parts as this may damage the finish.

Avoid exposing stainless steel appliances to caustic or corrosive elements such as high-salt, high-moisture, or high-humidity environments as this can cause corrosion not covered by warranty.

Do not clean glass shelves or covers with warm water when they are cold as they may break due to temperature changes or impact.

If a GFCI (Ground Fault Circuit Interrupter) protected outlet is used, nuisance tripping may occur resulting in loss of cooling and food quality affected.

Data sourced from the Whirlpool owner's manual.

View the full official manual

This guide is provided for informational purposes only. Always consult your official owner's manual before performing maintenance. HomeBase is not responsible for any damage resulting from the use of this information.

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