Whirlpool WRFC5036R — French Door Bottom Mount Refrigerator

Quick maintenance guide

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Quick Specs

Model Numbers	WRFC5036R, WRFC3036R, WRFC5236R, WRMC5036R, WRMC7036R, WRFC7036R, KRFC236S, KRFC336S, KRFC536S, KRFC636S, KRFC936S, KRFC736S, JFFCCI72S, JFFCCE72S
Width	36 or 72 inches
Height	70.19 or 72.13 inches
Depth	30.5 inches
Electrical Supply	115 V, 60 Hz AC, 15 or 20 A fused
Operating Temperature Range	50°F to 110°F °F
Recommended Room Temperature	60°F to 90°F °F
Water Pressure Required	20 to 145 psi psi
Water Filter Capacity	200 gallons with PID or 100 gallons without PID gallons
Ice Production Rate	3 lbs (8-12 batches) per 24 hours
Condenser Type	Requires cleaning in greasy or dusty environments or with significant pet traffic

Maintenance Schedule

Task	How Often	Difficulty	Est. Time
Clean interior of refrigerator and freezer sections	about once a month	Easy	30 minutes
Wipe up spills immediately	as needed	Easy	5 minutes
Clean condenser	every 6 months in greasy, dusty environments or homes with pets	Hard	varies
Replace water filter	at least every 6 months	Easy	15 minutes
Replace Produce Preserver pouches	every 6 months or when status indicator changes from white to red	Easy	10 minutes
Clean ice dispenser chute and storage bin	every 2 weeks if ice not dispensed regularly	Easy	15 minutes
Clean touch screen display on dispenser panel	as needed	Easy	5 minutes
Dispense water	at least once per week	Easy	5 minutes

Filters & Parts

Water Filter

Part #EDRARXD1, EDRARXD1B, W11536439, WHRARXD1, WHRARXD1B, KADARXD1, KADARXD1B, MAYARXD1, MAYARXD1B, W11486187

Compatible Alternatives

EDRARXD1EDRARXD1BW11536439WHRARXD1WHRARXD1BKADARXD1KADARXD1BMAYARXD1MAYARXD1BW11486187

Produce Preserver

Part #W10346771, W10346771A, FRESH1

Compatible Alternatives

W10346771W10346771AFRESH1

PEX Tubing - 7 ft jacketed

Part #W10505928RP

PEX Tubing - 5 ft

Part #8212547RP

PEX Tubing - 25 ft

Part #W10267701RP

Troubleshooting

May require a professional

The Refrigerator will not Operate

Cause: Power cord unplugged, outlet not working, blown fuse or tripped circuit breaker, controls off, refrigerator defrosting, or new installation cooling time needed

Solution: Plug into grounded outlet, test outlet with lamp, replace fuse or reset circuit breaker, turn on controls, wait 45 minutes for defrost cycle, allow 24 hours for new installation to cool

The Motor Seems to Run too Much

Cause: New refrigerator with high-efficiency compressor, warm room temperature, large food load, frequent door openings, or doors left open

Solution: This is normal operation for energy-efficient models. Minimize door openings and keep doors fully closed

If the Refrigerator is Noisy

Cause: Buzzing from water valve, pulsating fans/compressor, rattling from refrigerant flow or items on refrigerator, sizzling/gurgling during defrost, popping from expansion, water sounds during defrost, creaking from ice ejection, or banging during ice/water dispensing

Solution: These are normal sounds. If banging occurs, check if water hammer arrestor is required

There is no Audible Door Open Alarm

Cause: Door open for less than 10 minutes

Solution: Audible alarm only sounds after door is open for more than 10 minutes. Subsequent alarms will only flash

The Doors will not Close Completely

Cause: Door blocked by food packages or bin/shelf in the way

Solution: Move food packages away from door and push bin or shelf back into correct position

The Doors are Difficult to Open

Cause: Gaskets dirty or sticky

Solution: Clean gaskets with mild soap and warm water

The Lights Do not Work

Cause: Refrigerator in Sabbath mode or door open more than 10 minutes

Solution: Exit Sabbath mode or wait for door open timer to reset

May require a professional

Temperature is Too Warm

Cause: New installation, doors opened often or left open, large load of food added, controls not set correctly, refrigerator not cooling, or air vents blocked

Solution: Allow 24 hours for new installation, minimize door openings, wait several hours for temperature to return to normal, adjust controls to colder setting, reset digital controls or call service, remove items blocking air vents

There is Interior Moisture Buildup

Cause: Humid room environment or doors opened often or left open

Solution: Minimize door openings and keep doors fully closed. Some moisture buildup is normal

The Ice Maker is Not Producing Ice or not Enough Ice

Cause: Refrigerator not connected to water supply, supply shut-off valve off, kink in water line, ice maker off, new installation, large amount of ice recently removed, ice cube jammed in ejector arm, or reverse osmosis system reducing pressure

Solution: Connect to water supply and open shut-off valve, straighten water line, turn ice maker on, wait 24-72 hours for new installation, wait 24 hours after removing ice, remove jammed ice with plastic utensil, check water pressure from reverse osmosis system

May require a professional

The Ice Cubes are Hollow or Small

Cause: Low water pressure from shut-off valve not fully open, kink in water line, or reverse osmosis system reducing pressure

Solution: Turn water shut-off valve fully open, straighten water line, check water pressure with licensed plumber if using reverse osmosis system

Ice is Sticking Together in the Ice Storage Bin

Cause: Normal frost buildup on ice storage bin or infrequent ice dispensing/use

Solution: Empty and clean ice storage bin as needed. This is normal behavior

Off-Taste, Odor or Gray Color in the Ice

Cause: New plumbing connections, ice stored too long, odor transfer from food, minerals in water, or water filter needs additional flushing

Solution: Allow time for ice quality to improve after new connections, discard old ice and wash bin allowing 24 hours for new ice, use airtight moisture-proof food packaging, install water filter to remove minerals, or flush water filtration system more thoroughly

The Ice Dispenser Will Not Operate Properly

Cause: Freezer door not closed completely, ice bin not installed correctly, new installation, ice stuck in delivery chute, wrong ice added to bin, or ice melted around auger

Solution: Close freezer door firmly, ensure ice bin is firmly in position, wait 24-72 hours for new installation, remove ice bin and clear delivery chute with plastic utensil, use only cubes from current ice maker, or empty ice container and use warm water to melt ice around auger

May require a professional

The Water Dispenser will not Operate Properly

Cause: Freezer door not closed completely, refrigerator not connected to water supply, water pressure below 30 psi, kink in water line, new installation, clogged or incorrectly installed water filter, or reverse osmosis system connected to water supply

Solution: Close freezer door firmly, connect to water supply and open shut-off valve, verify water pressure is at least 30 psi, straighten water line, flush and fill water system, check water filter installation, verify water pressure from reverse osmosis system

Water is Leaking from the Dispenser

Cause: One or two drops of water after dispensing is normal, glass not held under dispenser long enough, new installation, or recently changed water filter

Solution: Hold glass under dispenser 2-3 seconds after releasing lever, flush water system after new installation or filter change

The Dispenser Water is not Cool Enough

Cause: New installation, large amount of water recently dispensed, water not recently dispensed, or refrigerator connected to warm water pipe instead of cold

Solution: Allow 24 hours for water to cool after installation, allow 24 hours to recool after heavy dispensing, discard first glass if not recently dispensed, connect refrigerator to cold water pipe

Reset Procedures

Reset Water Filter Status (Style 1 - Side Door Panel)

Locate the water filter status indicator on the side door panel
Press and hold Pantry and Control Lock buttons simultaneously for 3 seconds

Reset Water Filter Status (Style 2 - Front Door Panel)

Locate the water filter status indicator on the front door panel
Press and hold Freezer and Drawer buttons simultaneously for 3 seconds to reset (Whirlpool models)
Or press and hold Control Lock and Measure Fill buttons simultaneously for 3 seconds to reset (KitchenAid and JennAir models)

Turn Off Audible Door Open Alarm

Press and hold the appropriate button combination for 3 seconds per control panel instructions in Quick Start Guide

Refrigerator Reset (for models with digital controls)

Turn the refrigerator off
Wait a moment
Turn the refrigerator back on

Sabbath Mode Activation

Press and hold the Sabbath button on dispensing or internal controls for 3 seconds
This disables lights, ice maker, and water dispensing

Sabbath Mode Deactivation

Press and hold the Sabbath button on dispensing or internal controls for 3 seconds
This re-enables all functions and turns ice maker back on

Calibrate Measured Fill

Flush the water system before calibrating
Place a measuring cup on the dispenser tray in front of the water dispenser paddle
Press and hold the water cup icon button (or Measure Fill button) for 3 seconds
The system enters calibration mode with Calibration icon illuminated
Press and release the water dispenser paddle to dispense water to the cup fill line in the measuring cup
When 1 cup of water is dispensed correctly, press the water cup icon button to confirm calibration
Icons turn off and display returns to home screen when confirmed

Safety Warnings

Explosion Hazard - Flammable Refrigerant Used. Do Not Use Mechanical Devices to Defrost Refrigerator. Do Not Puncture Refrigerant Tubing.

Call a professional

Electrical Shock Hazard - Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord.

Call a professional

Tip Over Hazard - Refrigerator is top heavy and tips easily when not completely installed. Keep doors taped closed until refrigerator is completely installed. Use two or more people to move and install refrigerator.

Call a professional

Risk of child entrapment and suffocation - Before throwing away old refrigerator or freezer, take off the doors and leave shelves in place so children may not easily climb inside.

Call a professional

Excessive Weight Hazard - Use two or more people to move and install or uninstall appliance to avoid back or other injury.

Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.

Call a professional

If power supply cord is damaged, it must be replaced by the manufacturer, its service agent, or a similarly qualified person to avoid a hazard.

Do not damage the refrigerant circuit.

Call a professional

Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.

Call a professional

Connect to potable water supply only. Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection.

Do not use a piercing-type or 3/16 inch saddle valve which reduces water flow and clogs more easily.

Produce Preserver contains potassium permanganate - Irritant that may irritate eyes and skin. Do not mix with cleaning products containing ammonia, bleach, or acids. Do not get in eyes, on skin or clothing. Do not breathe dust. Keep out of reach of children. If swallowed, call Poison Control Center. If in eyes, rinse with water for 15 minutes. If on skin, rinse with water.

Cut Hazard - Use a sturdy glass when dispensing ice to avoid cuts.

Do not clean glass shelves or covers with warm water when they are cold. Shelves and covers may break if exposed to sudden temperature changes or impact. Tempered glass is designed to shatter into many small, pebble-size pieces.

Glass shelves and covers are heavy. Use both hands when removing them to avoid dropping.

Keep ventilation openings in the appliance enclosure or in the built-in structure clear of obstruction.

Do not use replacement parts that have not been recommended by the manufacturer (e.g., parts made at home using a 3D printer).

Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.

A qualified service technician must install the water line and ice maker.

Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance.

When positioning the appliance, ensure the supply cord is not trapped or damaged.

Do not use extension cord.

Call a professional

Children should be supervised to ensure that they do not play with the appliance.

This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance.

Explosion Hazard - Risk of Fire or Explosion due to Puncture of Refrigerant Tubing when cleaning condenser. Follow Handling Instructions Carefully. Flammable Refrigerant Used.

Call a professional

Do not allow stainless steel cleaner to come into contact with plastic parts. Avoid exposing stainless steel appliances to caustic or corrosive elements such as high-salt, high-moisture, or high-humidity environments.

Data sourced from the Whirlpool owner's manual.

View the full official manual

This guide is provided for informational purposes only. Always consult your official owner's manual before performing maintenance. HomeBase is not responsible for any damage resulting from the use of this information.

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