Whirlpool WRMC7036R — French Door Bottom Mount Refrigerator

Quick maintenance guide

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Quick Specs

Model	WRMC7036R
Width	36 inches
Height	70 3/16 inches
Depth	30 1/2 inches
Electrical Supply	115 V, 60 Hz AC single phase
Amperage	15 or 20 A fused
Water Pressure Required	20-145 psi
Water Temperature Range	33-100 °F
Operating Temperature Range	50-110 °F
Recommended Room Temperature	60-90 °F
Ice Production Rate	3 lbs per 24 hours
Water Filter Capacity (with PID)	200 gallons
Water Filter Capacity (without PID)	100 gallons

Maintenance Schedule

Task	How Often	Difficulty	Est. Time
Clean interior of refrigerator and freezer sections	Monthly	Easy	30 minutes
Replace water filter	Every 6 months	Easy	15 minutes
Replace produce preserver pouches	Every 6 months	Easy	10 minutes
Clean ice dispenser chute and storage bin	Every 2 weeks if ice not dispensed regularly	Easy	20 minutes
Clean condenser	Every 6 months in greasy or dusty environments	Medium	30 minutes
Flush water system	After installation and after filter replacement	Easy	10 minutes
Clean touch screen display	As needed	Easy	5 minutes
Clean exterior surfaces	As needed	Easy	15 minutes
Dispense water	Weekly	Easy	2 minutes

Filters & Parts

Water Filter

Part #EDRARXD1/EDRARXD1B/W11536439/WHRARXD1/WHRARXD1B/KADARXD1/KADARXD1B/MAYARXD1/MAYARXD1B/W11486187

Produce Preserver Pouches and Status Indicator

Part #W10346771A or FRESH1

Produce Preserver Housing

Part #W10346771

PEX Tubing (7 ft jacketed)

Part #W10505928RP

PEX Tubing (5 ft)

Part #8212547RP

PEX Tubing (25 ft)

Part #W10267701RP

Troubleshooting

Refrigerator will not operate

Cause: Power cord unplugged or outlet not working

Solution: Plug into grounded 3-prong outlet; test outlet with lamp

Refrigerator will not operate

Cause: Household fuse blown or circuit breaker tripped

Solution: Replace fuse or reset circuit breaker; call electrician if problem continues

Refrigerator will not operate

Cause: Controls not turned on

Solution: Make sure refrigerator controls are on; see Using the Controls

Refrigerator will not operate

Cause: Refrigerator is defrosting

Solution: Allow 45 minutes for automatic defrost cycle to complete

Refrigerator will not operate

Cause: New installation

Solution: Allow 24 hours following installation for complete cooling

Motor runs too much

Cause: High-efficiency compressor operation; warm room; large food load; frequent door openings

Solution: This is normal operation; monitor temperature

Refrigerator is noisy

Cause: Buzzing sound

Solution: Normal - water valve opening to fill ice maker

Refrigerator is noisy

Cause: Pulsating sound

Solution: Normal - fans/compressor adjusting to optimize performance

Refrigerator is noisy

Cause: Rattling sound

Solution: Check refrigerant flow and water lines; remove items from top of refrigerator

Refrigerator is noisy

Cause: Sizzling/gurgling sound

Solution: Normal - water dripping on heater during defrost cycle

Refrigerator is noisy

Cause: Popping sound

Solution: Normal - contraction/expansion of inside walls during cool-down

Refrigerator is noisy

Cause: Water running sound

Solution: Normal - water melting during defrost cycle running into drain pan

Refrigerator is noisy

Cause: Creaking/cracking sound

Solution: Normal - ice being ejected from ice maker mold

Refrigerator is noisy

Cause: Banging noise during ice maker or water dispensing

Solution: Check if water hammer arrestor is required

No audible door open alarm

Cause: Door open less than 10 minutes

Solution: Audible alarm only sounds after door open more than 10 minutes

Doors will not close completely

Cause: Door blocked by food packages

Solution: Move food packages away from door

Doors will not close completely

Cause: Bin or shelf in the way

Solution: Push bin or shelf back into correct position

Doors are difficult to open

Cause: Gaskets dirty or sticky

Solution: Clean gaskets with mild soap and warm water

Lights do not work

Cause: Refrigerator in Sabbath mode

Solution: Exit Sabbath mode; see Using the Controls

Lights do not work

Cause: Door open more than 10 minutes

Solution: Close door; see Using the Controls

Temperature is too warm

Cause: New installation

Solution: Allow 24 hours following installation for complete cooling

Temperature is too warm

Cause: Doors opened often or left open

Solution: Minimize door openings and keep doors fully closed

Temperature is too warm

Cause: Large food load added

Solution: Allow several hours for refrigerator to return to normal temperature

Temperature is too warm

Cause: Controls not set correctly for surrounding conditions

Solution: Adjust controls to colder setting; check temperature in 24 hours

Temperature is too warm

Cause: Refrigerator not cooling

Solution: For digital controls, turn off then on to reset; call for service if problem persists

Temperature is too warm

Cause: Air vents blocked

Solution: Remove items from in front of air vents

Interior moisture buildup

Cause: Humid room

Solution: This is normal; moisture buildup contributes to humidity

Interior moisture buildup

Cause: Doors opened often or left open

Solution: Minimize door openings and keep doors fully closed

Ice maker not producing ice or not enough ice

Cause: Refrigerator not connected to water supply

Solution: Connect refrigerator to water supply and turn shut-off valve fully open

Ice maker not producing ice or not enough ice

Cause: Kink in water source line

Solution: Straighten water source line to increase flow

Ice maker not producing ice or not enough ice

Cause: Ice maker turned off

Solution: Turn ice maker switch to ON position

Ice maker not producing ice or not enough ice

Cause: New installation

Solution: Wait 24 hours for ice production; wait 72 hours for full production

Ice maker not producing ice or not enough ice

Cause: Large amount of ice recently removed

Solution: Allow 24 hours for ice maker to produce more ice

Ice maker not producing ice or not enough ice

Cause: Ice cube jammed in ejector arm

Solution: Remove ice from ejector arm with plastic utensil

Ice maker not producing ice or not enough ice

Cause: Reverse osmosis system connected

Solution: May decrease water pressure; see Water Supply Requirements

Ice cubes are hollow or small

Cause: Low water pressure

Solution: Check water shut-off valve is fully open; straighten water line if kinked

Ice cubes are hollow or small

Cause: Reverse osmosis water filtration system connected

Solution: This decreases water pressure; see Water Supply Requirements

Ice sticking together in storage bin

Cause: Frost on ice bin from normal door opening/closing

Solution: This is normal; empty and clean ice bin as needed

Ice sticking together in storage bin

Cause: Ice not dispensed or used frequently

Solution: Empty ice bin and clean as needed

Off-taste, odor, or gray color in ice

Cause: New plumbing connections

Solution: New connections can cause discolored or off-flavored ice

Off-taste, odor, or gray color in ice

Cause: Ice stored too long

Solution: Discard ice and wash bin; allow 24 hours for new ice

Off-taste, odor, or gray color in ice

Cause: Odor transfer from food

Solution: Use airtight, moisture-proof packaging to store food

Off-taste, odor, or gray color in ice

Cause: Minerals in water supply

Solution: Install water filter to remove minerals

Off-taste, odor, or gray color in ice

Cause: Gray discoloration in ice with filter installed

Solution: Water filtration system needs additional flushing

Ice dispenser will not operate properly

Cause: Freezer door not closed completely

Solution: Close door firmly; see The doors will not close completely

Ice dispenser will not operate properly

Cause: Ice bin not installed correctly

Solution: Ensure ice bin is firmly in position

Ice dispenser will not operate properly

Cause: New installation

Solution: Wait 24 hours for ice production; wait 72 hours for full production

Ice dispenser will not operate properly

Cause: Ice stuck in delivery chute

Solution: Remove ice bin and use plastic utensil to clear chute

Ice dispenser will not operate properly

Cause: Wrong ice added to bin

Solution: Use only cubes produced by current ice maker

Ice dispenser will not operate properly

Cause: Ice melted around auger in ice bin

Solution: Empty ice container; use warm water to melt if necessary

Ice dispenser stalling when dispensing crushed ice

Cause: Crushed ice mode activated

Solution: Change from crushed to cubed ice; if cubed works, press crushed and begin again

Ice dispenser stopped dispensing

Cause: Dispenser arm held in too long

Solution: Wait 3 minutes for dispenser motor to reset

Water dispenser will not operate properly

Cause: Freezer door not closed completely

Solution: Close door firmly; see The doors will not close completely

Water dispenser will not operate properly

Cause: Refrigerator not connected to water supply

Solution: Connect to water supply and turn shut-off valve fully open

Water dispenser will not operate properly

Cause: Water pressure below 30 psi

Solution: Household water pressure determines flow; see Water Supply Requirements

Water dispenser will not operate properly

Cause: Kink in home water source line

Solution: Straighten water source line

Water dispenser will not operate properly

Cause: New installation

Solution: Flush and fill water system

Water dispenser will not operate properly

Cause: Water filter installed

Solution: Filter may be clogged or incorrectly installed

Water dispenser will not operate properly

Cause: Reverse osmosis system connected

Solution: See Water Supply Requirements in Installation or Use & Care Guide

Water leaking from dispenser

Cause: Glass not held under dispenser long enough

Solution: Hold glass under dispenser 2-3 seconds after releasing lever

Water leaking from dispenser

Cause: New installation

Solution: Flush water system; see Water and Ice Dispensers

Water leaking from dispenser

Cause: Recently changed water filter

Solution: Flush water system; see Water and Ice Dispensers

Dispenser water not cool enough

Cause: New installation

Solution: Allow 24 hours after installation for water to cool

Dispenser water not cool enough

Cause: Recently dispensed large amount of water

Solution: Allow 24 hours for water supply to cool

Dispenser water not cool enough

Cause: Water not recently dispensed

Solution: First glass may not be cool; discard first glass

Dispenser water not cool enough

Cause: Refrigerator connected to warm water pipe

Solution: Ensure refrigerator connected to cold water pipe; see Water Supply Requirements

Reset Procedures

Turn Off Sound Notifications

Press and hold Cubed Ice and Crushed Ice buttons simultaneously for 3 seconds

Turn On Sound Notifications

Press and hold Cubed Ice and Crushed Ice buttons simultaneously for 3 seconds

Change Water Dispense Volume Unit

Press and hold Mode button and Refrigerator button at the same time for 3 seconds to change from ounces to liters

Calibrate Measured Fill

Flush water system first
Place measuring cup on dispenser tray in center
Press and hold water cup icon button for 3 seconds
System enters calibration mode with Calibration icon illuminated
Press and release water dispenser paddle to dispense water to cup fill line
When dispensed 1 cup correctly, press water cup icon button to confirm
Icons turn off and display returns to home screen

Change Temperature Unit

Press and hold Freezer button and Mode button at the same time for 3 seconds to change between Fahrenheit and Celsius

Turn Showroom Mode On/Off

Press and hold Freezer button and Refrigerator button at the same time for 3 seconds
Showroom icon lights up when active; turns off when inactive

Reset Water Filter Status (Style 1)

Press Pantry and Control Lock at the same time for 3 seconds to reset water filter indicator on side door panel

Reset Water Filter Status (Style 2)

Press and hold Freezer and Drawer button for 3 seconds for Whirlpool models
Press and hold Control Lock and Measure Fill button for 3 seconds for KitchenAid/JennAir models

Turn In-Door Ice Maker Off

Press and hold Water dispense button and Refrigerator button at the same time for 3 seconds (Whirlpool models)
Press and hold Cubed Ice button and Crushed Ice button at the same time for 3 seconds (KitchenAid/JennAir models)

Turn Freezer Ice Maker Off

Locate switch on ice maker frame in top right area of freezer compartment
Push switch to 'o' position to turn OFF

Sabbath Mode Activation

Press Sabbath button on dispensing or internal controls and hold for 3 seconds to turn ON
Press Sabbath button again for 3 seconds to turn OFF and turn Ice Maker back ON

Door In Door Auto Lights On/Off

Press and hold Drawer button for 3 seconds
When OFF: Auto light indicator is RED
When ON: RED Auto light indicator is OFF

Safety Warnings

Tip over hazard - Refrigerator is top heavy and tips easily when not completely installed. Keep doors taped closed until installation complete. Use two or more people to move and install refrigerator.

Call a professional

Risk of child entrapment and suffocation - Remove doors or lid from old appliances before disposal.

Call a professional

Explosion hazard - Risk of fire or explosion due to flammable refrigerant used. Do not use mechanical devices to defrost refrigerator. Do not puncture refrigerant tubing.

Call a professional

Electrical shock hazard - Plug into grounded 3-prong outlet. Do not remove ground prong. Do not use adapter or extension cord.

Call a professional

Do not use abrasive or harsh cleaners such as window sprays, scouring cleansers, flammable fluids, muriatic acid, cleaning waxes, concentrated detergents, bleaches or cleaners containing petroleum products on doors and cabinet, plastic parts, interior and door liners or gaskets.

Do not clean glass shelves or covers with warm water when cold. Shelves may break from sudden temperature changes or impact.

Explosion hazard - Risk of fire or explosion due to puncture of refrigerant tubing. Follow handling instructions carefully.

Call a professional

Cut hazard - Use a sturdy glass when dispensing ice.

Excessive weight hazard - Use two or more people to lift the appliance door.

Do not store explosive substances such as aerosol cans with flammable propellant in this appliance.

Call a professional

Use new hose-sets supplied with appliance; old hose-sets should not be reused.

Do not use replacement parts that have not been recommended by manufacturer.

Keep ventilation openings in appliance enclosure or built-in structure clear of obstruction.

Do not damage the refrigerant circuit.

Call a professional

Do not use electrical appliances inside food storage compartments unless of type recommended by manufacturer.

A qualified service technician must install water line and ice maker.

Do not locate multiple portable socket-outlets or portable power supplies at rear of appliance.

When positioning appliance, ensure supply cord is not trapped or damaged.

Refrigerant must be evacuated by licensed, EPA-certified refrigerant technician in accordance with established procedures.

Keep flammable materials and vapors such as gasoline away from appliance. Use nonflammable cleaner.

Call a professional

If power supply cord is damaged, it must be replaced by manufacturer, service agent, or similarly qualified person.

Children should be supervised to ensure they do not play with appliance.

This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless given supervision or instruction.

Connect to potable water supply only. Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection.

Do not use piercing-type or 3/16 inch saddle valve which reduces water flow and clogs more easily.

Install copper or PEX tubing only in areas where temperatures will remain above freezing.

Do not allow stainless steel cleaner and polish to contact plastic parts such as trim pieces, dispenser covers, or door gaskets.

Citric acid permanently discolors stainless steel. Do not allow mustard, tomato juice, marinara sauce, citrus-based sauces, or citrus-based products to remain on stainless steel finish.

Avoid exposing stainless steel appliances to caustic or corrosive elements such as high-salt, high-moisture, or high-humidity environments.

Do not disconnect power before removing doors when removing refrigerator.

Call a professional

Ensure there are no magnets or electronic devices within 3 inches of hinge cap and freezer right side adapter. The door switch uses magnet to sense door opening/closing.

If property damage from water can occur if water supply is not turned off when leaving refrigerator on while away.

Do not mix produce preserver with cleaning products containing ammonia, bleach, or acids. Do not get in eyes, on skin or clothing. Do not breathe dust. Keep out of reach of children.

Call a professional

Produce preserver contains potassium permanganate. If swallowed, call Poison Control Center or doctor immediately. Do not induce vomiting. If in eyes, rinse with water for 15 minutes. If on skin, rinse with water.

Call a professional

Data sourced from the Whirlpool owner's manual.

View the full official manual

This guide is provided for informational purposes only. Always consult your official owner's manual before performing maintenance. HomeBase is not responsible for any damage resulting from the use of this information.

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